{"id":16722,"date":"2024-01-18T12:58:10","date_gmt":"2024-01-18T12:58:10","guid":{"rendered":"https:\/\/arqaamcapital.com\/saudiarabia\/?page_id=16722"},"modified":"2024-07-09T08:23:23","modified_gmt":"2024-07-09T08:23:23","slug":"data-protection-policy","status":"publish","type":"page","link":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/data-protection-policy\/","title":{"rendered":"Data Protection Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tDATA PROTECTION POLICY\t\t\t<\/h2>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Arqaam Capital Limited (\u201cArqaam<\/strong>\u201d) and all of Arqaam\u2019s affiliated entities which are part of the Arqaam Group of companies from time to time (\u201cAffiliates<\/strong>\u201d) and\/or other persons acting on its or their behalf may collect information relating to the Client and\/or the Client\u2019s affiliated companies and customers, the Client\u2019s and\/or the Client\u2019s affiliated companies investments and\/or Arqaam\u2019s relationship with the Client and\/or the Client\u2019s affiliated companies, including personal data, (as defined under applicable data protection law), relating to the Client and the Client\u2019s affiliated companies, employees and\/or contractors\u00a0(The Client\u2019s Information)<\/strong><\/em>. Any reference to \u201cthe Client\u201d or \u201cthe Client\u2019s\u201d in this Notification shall include the Client and the Client\u2019s affiliated companies, to the extent applicable. Any references to \u201cArqaam\u201d or \u201cArqaam\u2019s\u201d includes Arqaam Capital Limited and Arqaam\u2019s Affiliates.<\/p>

Arqaam will comply with the provisions of the Saudi Personal Data Protection Law (PDPL) as issued pursuant to\u00a0Royal Decree No.\u00a0M\/19\u00a0dated\u00a009\/02\/1443H\u00a0(corresponding to 16 September 2021) and its implementing regulations, as updated and amended from time to time, when processing any personal data about the Client and, where relevant, when accessing any information about the Client\u2019s clients.<\/p><\/div><\/section>

a)<\/strong><\/div>

Arqaam will only process and use the Client\u2019s Information for the following purposes\u00a0(\u201cProcessing Purposes\u201d)<\/strong>:<\/p>

  1. to the extent necessary to administer and operate services in accordance with any existing engagement documentation, (including without limitation authorising or confirming transactions, retaining records of transactions and for billing purposes).<\/li>
  2. in the course of the operational support and development of Arqaam\u2019s businesses, including to evaluate customer service, efficiency and cost, as well as risk management purposes;<\/li>
  3. to carry out credit (where applicable), money laundering, conflict checks, for fraud, financial crime prevention purposes or other activity required under applicable laws;<\/li>
  4. in relation to any litigation, disputes or contentious matter Arqaam or that of any Affiliate anywhere in the world are involved in and\/or to assist with investigations, complaints, regulatory requests, litigation, arbitration, mediation or requests from individuals;<\/li>
  5. in order to comply with legal and regulatory requests made to Arqaam or any Affiliate anywhere in the world;<\/li>
  6. for reporting, (including without limitation transaction reporting), to and audits by national and international regulatory, enforcement or exchange bodies and complying with court orders associated with Arqaam or any Affiliate;<\/li>
  7. for Monitoring Purposes specified in Section e below; and<\/li>
  8. for direct marketing purposes specified in Section g below.<\/li><\/ol>

    Arqaam is not allowed to process the Client\u2019s Information which consists of personal data if Arqaam do not have a valid legal ground. Accordingly, Arqaam, Arqaam\u2019s Affiliates and\/or other persons acting on Arqaam\u2019s or their behalf will only process and use the Client\u2019s personal data:<\/p>

    1. if necessary for Arqaam\u2019s legitimate interests, (in each case provided such interests are not overridden by the Client\u2019s privacy interests). Arqaam\u2019s legitimate interests are described in Processing Purposes 1,2,7 and 8 above);<\/li>
    2. To exercise and defend Arqaam\u2019s legal rights anywhere in the world described in Processing Purposes 4 and 7 above;<\/li>
    3. If necessary to comply with legal obligations, (including any legal or regulatory guidance, codes or opinions), applicable to Arqaam anywhere in the world as described in Processing Purposes 3, 5 and 6 above; and<\/li>
    4. necessary for the performance of a task carried out in the public interest as described in Processing Purposes 3, 5, 6 and 7<\/li><\/ol><\/div><\/div><\/section>
      b)<\/strong><\/div>

      As a Processor of personal data, we abide by the following commitments to the Controller:<\/p>

      1. To notify of any request from a government authority or regulator to share personal data belonging to the Controller;<\/li>
      2. To notify of any requests to transfer data outside the DIFC and\/or the UAE as applicable;<\/li>
      3. To ensure persons authorised to handle personal data are under a legally binding agreement or a confidentiality agreement;<\/li>
      4. To assist a relevant counterparty by providing appropriate technical and organisational measures for the fulfilment of the Controller\u2019s obligation to respond to requests for exercising the Data Subject\u2019s rights, having taken into account the nature of the Processing;<\/li>
      5. To delete or return all Personal Data to the Controller, at the Controller\u2019s option, or make the same available for return to a relevant counterparty after the end of the provision of services relating to Processing, and delete existing copies unless Applicable Law requires storage of the Personal Data;<\/li>
      6. provide reasonable assistance with audits and inspections conducted by a relevant counterparty, an auditor mandated by a relevant counterparty or the Commissioner; and,<\/li>
      7. To make available to the Controller, relevant counterparty or the Commissioner all necessary information to demonstrate compliance with of commitments.<\/li><\/ol><\/div><\/div><\/section>
        c)<\/strong><\/div>

        The Client\u2019s Information includes the personal data the Client and\/or the Client\u2019s affiliated companies provide directly to Arqaam and Arqaam\u2019s agents, as well as information Arqaam obtain from Arqaam\u2019s service providers. The information Arqaam obtain through these sources includes personal details, financial account information, and information relating to political affiliations, trade union membership or criminal convictions. Some of this information will be publicly accessible. When Arqaam or Arqaam\u2019s agents ask the Client to provide personal data, Arqaam will indicate whether providing the requested personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract, as well as whether the Client are obliged to provide the personal data and the possible consequences of the Client\u2019s failure to provide it.<\/p><\/div><\/div><\/section>

        d)<\/strong><\/div>

        Arqaam\u2019s processing and use of the Client\u2019s Information includes disclosure of the Client\u2019s Information between Arqaam and Arqaam\u2019s Affiliates; to other persons processing the Client\u2019s Information on Arqaam\u2019s or Arqaam\u2019s Affiliates\u2019 behalf or otherwise providing Arqaam or them with professional or other services; to third parties such as settlement agents, overseas banks or Exchange or Clearing Houses to whom Arqaam disclose information in the course of providing the services; to credit reference, fraud prevention and other similar agencies, and other financial institutions, with whom information is shared for the Processing Purposes; to persons to whom Arqaam assign or novate Arqaam\u2019s rights or obligations; and to national and international regulatory, enforcement or exchange bodies or courts anywhere in the world as required by applicable laws anywhere in the world or at their request. These disclosures involve overseas storage and other overseas transfer, processing and use of the Client\u2019s Information, and disclosure to these third parties, including in or to countries or territories outside of the European Economic Area (\u201cEEA\u201d) where the laws may provide a different level of data protection.<\/p><\/div><\/div><\/section>

        e)<\/strong><\/div>

        Without limiting the foregoing, the Client\u2019s data will be disclosed by Arqaam to Arqaam\u2019s Affiliates and vendors which conduct operational, technology and customer service functions in various jurisdictions including Egypt, Gulf Cooperative Council (GCC) states, Oman, Jordan, Libya, Lebanon, Canada, China, Hong Kong, Hungary, India, Japan, Singapore, United Kingdom, the United States of America and other countries where Arqaam and Arqaam\u2019s Affiliates do business with. When the Client\u2019s Information is transferred to countries or territories outside of the EEA that are not recognised by the DIFC and the European Commission as offering an adequate level of data protection, Arqaam puts in place appropriate data transfer mechanisms to ensure the Client\u2019s Information is protected. The Client can obtain a copy of the relevant data transfer mechanism Arqaam have put in place to protect the Client\u2019s Information by contacting Arqaam\u2019s Data Protection Office at\u00a0dataprotection@arqaamcapital.com<\/a><\/p><\/div><\/div><\/section>

        f)<\/strong><\/div>

        Arqaam retain the Client\u2019s Information in an identifiable form in accordance with Arqaam\u2019s records and data management policies which establish general standards and procedures regarding the retention, handling and disposition of the Client\u2019s Information. The Client\u2019s Information is retained as long as necessary to meet legal, regulatory and business requirements. Retention periods will be extended if Arqaam and\/or Arqaam\u2019s Affiliates are required to preserve The Client\u2019s Information in connection with litigation, investigations and proceedings. Upon request, Arqaam and\/or Arqaam\u2019s Affiliates will provide the Client with more information on the exact retention periods applying to the Client\u2019s Information in each case. To the extent provided by applicable law, the Client have the right to request access to and rectification or erasure of the Client\u2019s Information; to obtain restriction of the processing of the Client\u2019s Information; to object to the processing of the Client\u2019s Information (including direct marketing); and to data portability. If Arqaam have collected the Client\u2019s Information with the Client\u2019s consent, please note that the Client have the right to withdraw this consent at any time, subject to applicable law. If the Client wish to exercise any of the Client\u2019s data protection rights or if the Client consider that Arqaam have processed the Client\u2019s Information in violation of applicable law, please contact Arqaam\u2019s Data Protection Office at\u00a0dataprotection@arqaamcapital.com<\/a>. If the Client consider that Arqaam have processed the Client\u2019s Information in violation of applicable law and failed to remedy such violation to the Client\u2019s reasonable satisfaction, the Client may also lodge a complaint with a supervisory authority.<\/p><\/div><\/div><\/section>

        g)<\/strong><\/div>

        To the extent permitted by applicable law, Arqaam, Arqaam\u2019s Affiliates or any other person on Arqaam\u2019s or its behalf will access, review, disclose, intercept, monitor and\/or record (\u201cMonitor\u201d<\/strong>) (i) verbal and electronic messaging and communications with the Client or the Client\u2019s agent (e.g., telephone, facsimile, sms, instant message, email, Bloomberg and any other electronic or recordable communications) with the Client and the Client\u2019s agent (\u201cCommunications\u201d<\/strong>); and (ii) the Client\u2019s use of technology owned by or made accessible by Arqaam Capital, including but not limited to systems that facilitate such Communications with the Client or the Client\u2019s agent, information processing, transmission, storage and access, as well as remote access (\u201cSystems\u201d<\/strong>).<\/p><\/div><\/div><\/section>

        h)<\/strong><\/div>

        Arqaam, Arqaam\u2019s Affiliates or any other person on Arqaam\u2019s or its behalf will only Monitor Communications and Systems to the extent permissible under applicable law from time to time for the following purposes (\u201cMonitoring Purposes<\/strong>\u201c):<\/p>

        1. to establish the existence of facts (e.g., keeping records of transactions);<\/li>
        2. to ascertain compliance with regulatory or self-regulatory practices or procedures which relate to Arqaam\u2019s or Arqaam\u2019s Affiliates\u2019 business;<\/li>
        3. to ascertain or demonstrating standards which are achieved or ought to be achieved by persons using Arqaam\u2019s Systems, including compliance with any terms of use associated use of Arqaam\u2019s Communications and Systems;<\/li>
        4. to prevent, detect or investigate crime, money laundering, fraud, financial crime and\/or other breaches of applicable law;<\/li>
        5. to comply with applicable laws and regulations, any agreement Arqaam have in place with the Client and any applicable policies and procedures;<\/li>
        6. to safeguard against the loss, theft, unauthorised and unlawful collection, use, disclosure, destruction or other processing or misuse of confidential and proprietary information;<\/li>
        7. to prevent, detect or investigate unauthorised use of Arqaam Capital Communications, Systems and\/or data (e.g., Monitoring to ensure compliance with Arqaam\u2019s policies and procedures, including without limitation those relating to information security and cyber security);<\/li>
        8. to ensure the effective operation of Systems (including telephones, email and internet) systems;<\/li>
        9. for security or health and safety purposes;<\/li>
        10. for support and administration purposes;<\/li>
        11. to assist with investigations, complaints, regulatory requests, litigation, arbitration, mediation or requests from individuals; or<\/li>
        12. in the course of the operational support and development of Arqaam\u2019s businesses, such as to evaluate the quality of customer service, efficiency, cost and risk management purposes;<\/li><\/ol>

          Monitoring is conducted by Arqaam, Arqaam\u2019s Affiliates or any other person on Arqaam\u2019s or its behalf using various methods, including: (i) the use of \u201cintelligent\u201d automated monitoring tools; or (ii) the IT filtering tools which randomly review Communications and Systems; or (iii) through random monitoring of Communications and Systems, e.g. by authorised supervisors randomly joining on-going telephone calls on the sales and trading floors or systematically via electronic communication recording tools; (iv) specific monitoring of key Communications and Systems e.g. in relation to investigations, regulatory requests, subject access requests, litigation, arbitration or mediation or; (v) data tracking, aggregation and analysis tools that pull data from various disparate data sources to draw linkages and\/or detect behavioral patterns, interactions or preferences for analysis (including predictive analysis); and\/or (vi) using other similar Monitoring technology that may become available from time to time.<\/p><\/div><\/div><\/section>

          i)<\/strong><\/div>

          Arqaam, Arqaam\u2019s Affiliates or any other person on Arqaam\u2019s or its behalf also use cookies and similar technologies to collect information about the Client as part of and\/or in connection with the Services. By accessing or using the Services the Client understand that Arqaam will use such cookies and similar technologies as detailed in Arqaam\u2019s Privacy and Cookies Policy. The Client understands that if the Client chooses to reject Arqaam\u2019s cookies, some or all parts of the Services may not function properly or may not be accessible. To find out more about how Arqaam use cookies and similar technologies, how Arqaam process the information obtained through cookies and how to reject cookies, see Arqaam\u2019s Privacy and Cookies Policy at https:\/\/www.arqaamcapital.com\/privacy-policy\/.<\/p><\/div><\/div><\/section>

          j)<\/strong><\/div>

          Any documentation or records relating to the Monitoring of Arqaam Capital Systems shall be prima facie evidence of any orders or communications Monitored and the Client agree that such records shall be admissible as such in any legal proceedings. Furthermore, the Client confirm that the Client will not use, file, or cite as a reason for objecting to the admission of such records as evidence in any legal proceedings either that Arqaam\u2019s records are not originals, are not in writing or are documents produced by a computer. Where required under applicable law, a copy of records relating to telephone and electronic communications will be available to the Client upon request (provided that a charge may be payable), for a minimum period of 6 years, or longer if requested by a competent authority for a period greater than this. Arqaam will retain such records in accordance with Arqaam\u2019s operational procedures which may change from time to time in Arqaam\u2019s absolute discretion. Please note that the Client should not rely upon Arqaam to comply with the Client\u2019s record keeping obligations and that the Client should keep adequate records in accordance with any applicable Rules to which the Client are subject.<\/p><\/div><\/div><\/section>

          k)<\/strong><\/div>

          Arqaam seeks to adopt commercially reasonable security measures to assist in protecting against the loss, misuse, and alteration of personally identifiable information which is under its control. Unfortunately, no security system, or system of transmitting data over the Internet, can ever be guaranteed to be 100% secure. As a result of the foregoing, while Arqaam undertakes commercially reasonable efforts to protect Client\u2019s personally identifiable information, Arqaam cannot guarantee the security of its servers, the means by which information is transmitted between a Client\u2019s computer and Arqaam Capital\u2019s servers, or any information provided to Arqaam or Arqaam\u2019s Affiliates or to any third party through or in connection with the relevant sites or electronic communication means. Clients provides all such information entirely at their own risk.<\/p><\/div><\/div><\/section>

          l)<\/strong><\/div>

          If there are any products or services that Arqaam or Arqaam\u2019s Affiliates believe may be of particular interest to the Client, whether provided by Arqaam, by Arqaam\u2019s Affiliates or by third party investment services providers (for example, a fund manager or insurance service provider not affiliated with Arqaam), Arqaam or Arqaam\u2019s Affiliates will contact the Client by mail, email, telephone, etc., including outside standard working hours or if the Client are travelling overseas. Where required by applicable law, Arqaam will request the Client\u2019s prior consent before Arqaam or Arqaam\u2019s Affiliates use the Client\u2019s Information for direct marketing purposes. If the Client do not wish Arqaam to use or provide to Arqaam\u2019s Affiliates the Client\u2019s Information for direct marketing purposes, the Client may notify Arqaam at any time in accordance with section d above or as directed in any marketing materials Arqaam send to the Client. Please note that if the Client do not wish Arqaam or Arqaam\u2019s Affiliates to contact the Client for such purposes, Arqaam or Arqaam\u2019s Affiliates may need to limit the range of products and services which Arqaam or Arqaam\u2019s Affiliates will offer to the Client or Arqaam or Arqaam\u2019s Affiliates may not be able to open an account for the Client or continue Arqaam\u2019s relationship with the Client.<\/p><\/div><\/div><\/section>

          m)<\/strong><\/div>

          Before providing Arqaam, an Affiliate or any other person on Arqaam\u2019s or its behalf with or permitting any access to or processing of the Client\u2019s Information which contains any personal data regarding an individual in connection with Arqaam\u2019s relationship with the Client, the Client should ensure that: (i) the individual understands that the Client will be providing their personal data to Arqaam or the Affiliate; (ii) the individual has been provided with the information set out in this Notification regarding the collection, use, processing, disclosure and overseas transfer of their personal data, the use of their personal data for direct marketing purposes, and the possibility of monitoring or recording of their or their agent\u2019s communications by Arqaam, in each case as permitted by applicable laws; (iii) the individual has provided their consent to Arqaam\u2019s processing of their personal data or that another legal basis to process personal data is satisfied; and (iv) the individual is aware of their data protection rights and how to exercise these.<\/p><\/div><\/div><\/section>

          n)<\/strong><\/div>

          By dealing with Arqaam, the Client acknowledge that any banking secrecy rules shall not apply where in the course of Arqaam\u2019s business dealings Arqaam disclose information, including information relating to the Client, the Client\u2019s investments and\/or Arqaam\u2019s relationship with the Client to Arqaam\u2019s affiliates in terms of UAE and DIFC laws, outsourcing partners or other third parties (including, in each case, employees, representatives, consultants, external auditors and advisors), in any case, on a need to know basis, in order to evaluate, provide or audit the services offered to the Client or in the course of the operational support and development of Arqaam\u2019s business and always bearing in mind the Client\u2019s legitimate interests. Arqaam may also disclose the Client\u2019s information if required by law, rule, regulation, order, directive or announcement in any jurisdiction, or if required or requested by a competent court or another competent legal, governmental, supervisory or regulatory authority or any self-regulating organisation, exchange, clearing house or any other body having regulatory or enforcement responsibility in relation to any business conducted to the Client.<\/p><\/div><\/div><\/section>

          Schedule 1 Affiliates<\/strong>
          Below is a list of Arqaam\u2019s Affiliates which may be updated from time to time. For further information on Arqaam\u2019s Affiliates please refer to Arqaam\u2019s website at Arqaam Capital website.<\/p>

          Arqaam Capital Financial LLC (KSA)<\/p>

          Arqaam Capital Limited (DIFC)
          Arqaam Securities LLC (UAE)
          Arqaam Investments LLC (UAE)
          Arqaam Group Central Support Services Limited (DIFC)
          FIAM Foundation (ADGM)<\/p>

          Arqaam Capital Egypt Holding for Financial Investments, S.A.E. (Egypt)
          Arqaam Capital for Promoting, Underwriting and Financial Advisory of Financial Securities, S.A.E. (Egypt)
          Arqaam Securities Brokerage S.A.E. (Egypt)
          Arqaam Cayman Co for Egyptian Holdings Ltd (Cayman)
          Arqaam Global Markets Limited (Cayman)
          Arqaam Capital Limited (Cayman)
          Arqaam Capital Research Offshore s.a.l. (Lebanon)
          Arqaam Capital Research Limited (Cayman)<\/p>

          Fund Entities:
          Arqaam Fixed Income Funds (OEIC) Limited (DIFC)
          Arqaam Islamic Funds (OEIC) Limited (DIFC)
          Arqaam Islamic Income Distribution Fund Open-Ended PCC Limited (DIFC)
          Arqaam Capital Value Fund Limited (Cayman)<\/p><\/div><\/section><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          DATA PROTECTION POLICY Arqaam Capital Limited (\u201cArqaam\u201d) and all of Arqaam\u2019s affiliated entities which are part of the Arqaam Group of companies from time to time (\u201cAffiliates\u201d) and\/or other persons acting on its or their behalf may collect information relating to the Client and\/or the Client\u2019s affiliated companies and customers, the Client\u2019s and\/or the Client\u2019s […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-16722","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/pages\/16722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/comments?post=16722"}],"version-history":[{"count":16,"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/pages\/16722\/revisions"}],"predecessor-version":[{"id":20047,"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/pages\/16722\/revisions\/20047"}],"wp:attachment":[{"href":"https:\/\/www.arqaamcapital.com\/saudiarabia\/en\/wp-json\/wp\/v2\/media?parent=16722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}